Terms of service

OVERVIEW

Welcome to Tasha’s Top Frames Inc. Throughout these Terms, “we”, “us”, and “our” refer to Tasha’s Top Frames Inc.

We operate this website and store, including all related content, features, tools, products, and services (the “Services”). Our store is hosted on Shopify, which provides the platform that allows us to sell our products to you.

These Terms of Service (“Terms”) outline your rights and responsibilities when using our Services. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, please do not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your province or territory of residence, or that you have given consent for your minor dependents to use the Services under your supervision.

You may be required to provide information such as your email, billing, and shipping details. You agree that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account and for all activity under it. Accounts may not be transferred or shared.

 

SECTION 2 - PRODUCTS

We do our best to display our products as accurately as possible. However, colors and appearance may vary depending on your screen and device settings.

Due to the nature of sublimation printing and materials (including finishes like Mirror Silver, Gloss White, etc.), final products may differ slightly from on-screen previews. These differences are not considered defects.

We reserve the right to modify or discontinue products at any time without notice and to limit quantities on a case-by-case basis.

 

SECTION 3 - ORDERS

Placing an order is an offer to purchase. We reserve the right to accept or decline any order.

Orders are not confirmed until payment is processed and accepted. Once accepted, orders cannot be cancelled or modified except under the terms listed in our refund policy.

If we need to cancel or change an order, we will attempt to contact you using the information provided.

All purchases, excluding digital purchases are subject to our Refund Policy.

Digital purchases (.SVG files) are considered final.

Orders are intended for personal use only and not for resale.

 

SECTION 4 - PRICING AND BILLING

Prices are subject to change without notice. The price at checkout is the price you will be charged.

Unless stated otherwise, prices do not include taxes, shipping, customs, or import fees.

You agree to provide accurate billing and payment information and authorize us to charge your selected payment method.

 

SECTION 5 - SHIPPING AND DELIVERY

All shipping times are estimates and not guaranteed.

We are not responsible for delays caused by carriers, customs, or events outside our control.

Once your order is handed to the carrier, risk of loss transfers to you.

View the Processing Times page for more details.

 

SECTION 6 - INTELLECTUAL PROPERTY

All content on our site — including designs, images, text, and branding — is owned by Tasha’s Top Frames Inc or its licensors and is protected by applicable laws.

You may not copy, reproduce, modify, or distribute any content without written permission.

 

SECTION 7 - THIRD-PARTY TOOLS

We may provide access to third-party tools “as is” without any warranties or responsibility.

Use of these tools is at your own risk.

 

SECTION 8 - THIRD-PARTY LINKS

Our Services may include links to third-party websites. We are not responsible for their content, policies, or practices.

 

SECTION 9 - SHOPIFY RELATIONSHIP

Our store is powered by Shopify. However, all purchases are made directly with Tasha’s Top Frames Inc.

Shopify is not responsible for any transactions, products, or services purchased through our store.

SECTION 10 - PRIVACY

Your use of our Services is subject to our Privacy Policy.

Because our store is hosted on Shopify, your information may also be processed by Shopify and its partners, including in other countries.

SECTION 11 - FEEDBACK

If you submit feedback, reviews, or suggestions, you grant us permission to use them without restriction or compensation.

You are responsible for ensuring your submissions do not violate any laws or third-party rights.

 

SECTION 12 - ERRORS AND OMISSIONS

We reserve the right to correct errors or inaccuracies at any time, including after an order has been placed.

 

SECTION 13 - PROHIBITED USE

You agree not to misuse our Services, including:

  • Violating laws or regulations

  • Infringing on intellectual property

  • Harassing or harming others

  • Uploading malicious code

  • Using bots, scraping tools, or automated systems

We may suspend or terminate access if these Terms are violated.

 

SECTION 14 - AUTOMATED AGENTS

Use of bots or automated systems (“Agents”) to access our Services is prohibited unless explicitly permitted.

Any approved Agent must clearly identify itself and must not attempt to mimic human behavior or bypass security measures.

 

SECTION 15 - TERMINATION

We may suspend or terminate your access at any time without notice.

Any obligations incurred prior to termination remain in effect.

 

SECTION 16 - DISCLAIMER

All Services and products are provided “as is” without warranties of any kind.

We do not guarantee uninterrupted or error-free use of the Services.

 

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Tasha’s Top Frames Inc is not liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.

 

SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold harmless Tasha’s Top Frames Inc and its partners from any claims arising from your use of the Services or violation of these Terms.

 

SECTION 19 - SEVERABILITY

If any part of these Terms is found unenforceable, the remaining sections will remain valid.

 

SECTION 20 - ENTIRE AGREEMENT

These Terms, along with our policies, form the entire agreement between you and us.

 

SECTION 21 - ASSIGNMENT

We may transfer our rights under these Terms at any time. You may not transfer yours without written consent.

 

SECTION 22 - GOVERNING LAW

These Terms are governed by the laws of Alberta, Canada.

 

SECTION 23 - CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services means you accept any changes.

 

SECTION 24 - CONTACT

Questions? Reach out anytime:

Tasha’s Top Frames Inc

sales@tashastopframes.com

61 Evansfield Way NW, Calgary, Alberta Canada T3P0L1

Business Number: 759487820